The Childcare Offer for Wales national helpline will close between 25 December and 1 January. You can contact the helpline for support until 4:30pm on 24 December or from 9am on 2 January. You will still be able to access your online account throughout this period.
Parents already registered for the Childcare Offer for Wales sign in here. To access this service for the first time, get 30 hours of childcare for 3 and 4 year olds.
If you’ve already registered you can sign in to:
- update your application details
- confirm your continued eligibility
- arrange childcare dates and times with your chosen childcare providers
- apply for a new child
You must confirm if you or your household partner’s details or circumstances change. For example, change of job or benefits.
Only use this service to manage applications for funded childcare which begins on or after 1 January 2023. For childcare provided before 1 January 2023 contact your Family Information Service.
You should already have a Government Gateway user name ID and password.
Use your existing Government Gateway account. Do not create another account.
Before you start
Childcare providers cannot sign in here. They must sign in to their provider Childcare Offer Wales account.