Skip to main content

3. Register to use the online service

If the WRA accepts your application to register as a landfill site operator in Wales, it will send a letter to the online account administrator. This letter will explain how to register to use the online service and will include a user sign up code. This code will link you and any subsequent users to your organisation’s online account.

When you receive the letter, you’ll need to create a login for your digital account.

To do this, you will need to use and have access to the online account administrator email address you provided and the user sign up code sent to you by the WRA. The WRA will send an activation code to the email address you enter. You will need this activation code and your user sign up code to complete the online registration process.

You should not share your account details and password with anybody you don’t want to access the account. Read the terms and conditions of using our online service.

Adding additional users

To add additional users to your account send the WRA their name, email address and role within the business using the online contact form. The new user should then set up an online account on the tax system. They will need the user sign up code included in the letter the WRA sent to your online account administrator.

The WRA will then review and approve their access to the online service.

All users will have the same permissions on the service; they will be able to submit returns and view previous submissions. It is not possible to set different permissions for different users.

It is your responsibility to maintain an up to date list of those that have access to your account. To add or remove users from your account, contact the WRA. You should also inform the WRA if any business contact information changes.