This report looks at NHS hospital appointments (outpatients, day patients and inpatients), using results from 2016-17 and also comparing across years.
This is the latest release
- the type of appointment the respondent attended
- whether they were treated with dignity and respect
- whether the health professional knew all the relevant information
- satisfaction with the service received.
- 47% of people attended an NHS hospital appointment (as an outpatient, day patient or inpatient) in the past year (50% of women, 45% of men).
- 91% of people were satisfied (73% very satisfied, 18% fairly satisfied) with the care received at their last hospital appointment (as an outpatient, day patient or inpatient).
Hospital services (National Survey for Wales), April 2016 to March 2017
file type: PDF, file size: 787 KB
Tel: 0300 025 6685
Tel: 0300 025 8099