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People who are extremely vulnerable will receive a letter from the Chief Medical Officer for Wales.

Those who have not received a letter, but are vulnerable, may also need support to get food and medicines. Friends, family or neighbours may be able to help.

If you do not have anyone who can help with food or medicines, you may be able to get help from your local authority or voluntary groups.

Anglesey

Isle of Anglesey County Council

Medrwn Mon County Voluntary Council

Telephone: 01248 724944

Email: post@medrwnmon.org 

Opening hours 

  • Monday to Friday, 9am to 5pm 

Blaenau Gwent

Bridgend

Bridgend County Borough Council

Bridgend Association of Voluntary Organisations County Voluntary Council

Telephone: 01656 810400

Email: bavo@bavo.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 
  • Weekend: 9am to 8pm
  • Out of hours: Monday to Friday, 5pm to 8pm (Telephone: 07851 248576)

Caerphilly

Caerphilly County Borough Council

Gwent Association of Voluntary Organisations County Voluntary Council

Telephone: 01633 241550

Email: info@gavowales.org.uk 

Opening hours 

  • Monday to Friday, 9am to 5pm 

Cardiff

City of Cardiff Council

Cardiff Third Sector Council County Voluntary Council

Telephone: 029 20485722

Email: enquiries@c3sc.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Carmarthenshire

Ceredigion

Ceredigion County Council

Ceredigion Association of Voluntary Organisations County Voluntary Council

Telephone: 01570 423232

Email: gen@cavo.org.uk

Opening hours 

  • Monday to Friday, 9.30am to 4.30pm 

Conwy

Conwy County Borough Council

Conwy Voluntary Services Council County Voluntary Council

Telephone: 01492 534091

Email: mail@cvsc.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Denbighshire

Denbighshire County Council

Denbighshire Voluntary Services Council County Voluntary Council

Telephone: 01824 702442

Email: sectorsupport@dvsc.co.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Flintshire

Flintshire County Council

Flintshire Local Voluntary Council County Voluntary Council

Telephone: 01352 744000

Email: info@flvc.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Gwynedd

Gwynedd Council

Mantell Gwynedd County Voluntary Council

Telephone: 01286 672626

Email: enquiries@mantellgwynedd.com

Opening hours 

  • Monday to Friday, 9am to 5pm 

Merthyr Tydfil

Merthyr Tydfil County Borough Council

Voluntary Action Merthyr Tydfil County Voluntary Council

Telephone: 01685 353900

Email: claire.williams@vamt.net

Opening hours 

  • Monday to Friday, 9am to 5pm 

Monmouthshire

Monmouthshire County Council

Gwent Association of Voluntary Organisations County Voluntary Council

Telephone: 01633 241550

Email: info@gavowales.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Neath Port Talbot

Neath Port Talbot Council

Neath Port Talbot Council for Voluntary Services County Voluntary Council

Telephone: 01639 631246

Email: info@nptcvs.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Newport

Newport City Council

Gwent Association of Voluntary Organisations County Voluntary Council

Telephone: 01633 241550

Email: info@gavowales.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Pembrokeshire

Pembrokeshire County Council

Pembrokeshire Community Hub

Telephone: 01437 776301

Email: communitycovid19@pembrokeshire.gov.uk  

Opening hours 

  • Monday to Friday, 10am to 2pm 

Powys

Powys County Council

Powys Association of Voluntary Organisations County Voluntary Council

Telephone: 01597 822191

Email: community.connectors@pavo.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm
  • Weekend: 10am to 5pm
  • Out of hours: Monday to Friday, 5pm to 10pm (Telephone: 01597 828649)

Rhondda Cynon Taf

Rhondda Cynon Taf County Borough Council

Interlink County Voluntary Council

Telephone: 01443 846200

Text: 07772 464110

Email: info@interlinkrct.org.uk

Opening hours 

  • Monday to Thursday, 9am to 5pm 
  • Friday, 9am to 4pm 

Swansea

City and County of Swansea

Swansea Council for Voluntary Service County Voluntary Council

Telephone: 01792 544000

Email: scvs@scvs.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Torfaen

Torfaen County Borough Council

Torfaen Voluntary Alliance County Voluntary Council

Telephone: 01495 742420

Email: info@tvawales.org.uk

Opening hours 

  • Monday to Friday, 9am to 5pm 

Vale of Glamorgan

Vale of Glamorgan Council

Glamorgan Voluntary Services County Voluntary Council

Telephone: 01446 741706

Email: enquiries@gvs.wales

Opening hours 

  • Monday to Friday, 9am to 5pm 

Wrexham

Wrexham County Borough Council

Association of Voluntary Organisations in Wrexham County Voluntary Council

Telephone: 01978 312556

Email: info@avow.org

Opening hours 

  • Monday to Friday, 10am to 5pm

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