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Financial support to help pay your rent, mortgage or bills if you are currently working, self-employed, ill and cannot work, been made redundant or on furlough.

First published:
15 May 2020
Last updated:

I’m currently working

You could get support from one or more schemes if you:

  • have a job and are ill or self-isolating
  • have been working less hours or on a zero hours contract
  • are taking unpaid leave
  • are at risk of redundancy

If you work for an employer read our support for those with a job guidance, to check your eligibility and how to apply.

If you are self–employed and have less work, find out what support you could get.

Coronavirus Job Retention Scheme (furlough)

This can help your employer carry on paying you, even if you are not working.

Universal credit

If your pay has been reduced, this monthly payment could help you pay your rent, mortgage and bills. If your rent or mortgage is due or you have missed payments, you can apply for up to a 100% re-payable advance. This means you do not have to wait for the usual 5 weeks before receiving your first payment.

‘New style’ Employment and Support Allowance (ESA)

This is a fortnightly payment if you are ill, have a health condition or a disability that limits your ability to work.

‘New style’ Jobseekers Allowance (JSA)

If you work less than 16 hours a week but want to work more hours.

Statutory Sick Pay (SSP)

If you are ill or are self-isolating because of the coronavirus pandemic.

Coronavirus Self-employment Income Support Scheme 

If you are self-employed or a member of a partnership and have lost income due to the coronavirus pandemic, you may be able to apply for a grant.

Online training for furloughed workers

You can update your skills, maintain mental health and get help about future careers options.

I’m not working

You could get support from one or more schemes if you:

  • are out of work
  • have been made redundant

Read our support for those out of work or at risk of redundancy guidance to check your eligibility and how to apply.

Coronavirus Job Retention Scheme (furlough)

You can ask your employer to carry on paying you instead of making you redundant.

‘New style’ Jobseekers Allowance (JSA)

If you’re unemployed you may be able to get the JSA to help you when you look for work.

Universal Credit

This is a monthly payment that could help you pay your rent, mortgage and bills. If your rent or mortgage is due or you have missed payments, you can apply for up to a 100% re-payable advance. This means you do not have to wait for the usual 5 weeks before receiving your first payment.

Jobs Growth Wales

An employer might be able to get help towards paying your salary when they take you on.  

Employability skills

You could get help to improve your CV and work skills which could help you get a job. 

ReAct: Redundancy support

You could get funding towards a course to get new skills which might help you get a new job. 

ReAct and Access

If you have been made redundant or have been unemployed for less than 2 years, an employer may be able to offer you a job through this scheme.

Extra help with housing costs

Local Housing Allowance

You may be able to get help paying your rent as part of the Universal Credit process (you cannot get this if you rent your home from a local authority or housing association)

Discretionary Housing Payments 

This can help you pay your housing costs, in addition to getting Housing Benefit and/or Universal Credit.

Claiming benefits

You can use the benefits calculator on GOV.UK to find out:

  • what benefits you could get
  • how to claim
  • how your benefits will be affected if you start work

Financial hardship

The Discretionary Assistance Fund can help you if you are experiencing financial hardship. It can also pay for household items so you can live in your home.

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