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Helping everyone benefit from digital technologies.

First published:
2 July 2019
Last updated:


We are working to achieve a smarter, better connected society and economy by making sure everybody in Wales has access to digital technologies, and knows how to use them.

Developing a new digital strategy

Delivering a digital Wales

Delivering a digital Wales is our plan to make Wales a digital nation. It has 5 objectives:

  • inclusivity
  • skills
  • economy
  • public services
  • infrastructure

ICT strategy for the public sector

We are also working with the ICT profession to make digital services easier to access for all. Our ICT strategy for the public sector details this.

Our aims are

  • increasing the availability and useĀ of online public services
  • providing online services designed around the needs of users
  • developing the infrastructure to support moving to online public services
  • to use technology more effectively and efficiently across the public sector

Digital first

We support and help the public sector to provide excellent online digital services to people and businesses.

Our digital action plan sets out our intention to provide leadership and action in all aspects of digital service development, and design.