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Provision of independent counselling services for children and young people aged between 11 and 18 and pupils in Year 6 of primary school for September 2019 to August 2020.

This report covers a time period which includes some of the coronavirus (COVID-19) pandemic. School closures between March and August 2020 are likely to have had an impact on the statistics presented within this report. These statistics include face to face counselling only between September 2019 and March 2020 and counselling carried out via online face to face sessions during the pandemic.

Main points

  • 9,666 children or young people received counselling services in 2019/20.
  • School-based and other education staff was the most common form of referral, accounting for just over half of all referrals (51%).
  • Females accounted for 66% or 6,372 of the 9,666 children and young people who received counselling in 2019/20, compared to 34% or 3,294 males.
  • 85% of all children and young people who received counselling were between the Year 7 and Year 11 age groups in 2019/20.
  • Anxiety and family issues were the most common form of issue for children and young people who received counselling.
  • 86% of children and young people did not require onward referral after completion of counselling sessions.


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