Privacy notice for a survey about Council Tax awareness and support.
Contents
Background
The aim of this survey is to understand individuals’ awareness of the purpose of Council Tax and how support can be accessed to inform the value of different approaches in communicating information about Council Tax.
The Welsh Government is the data controller for the research. The Public Services and Local Government research team will remove personal data before writing up the report and will not provide personally identifiable data to others in Welsh Government unless you ask us to.
The information collected during the project will be included in a report published on the Welsh Government website.
Your Participation in this research is completely voluntary. However your views and experiences are important in order to help inform Welsh Government policies.
What personal data do we hold and where do we get this information?
Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.
No personal data relating to you will be used for you to access this survey. You have accessed this survey either through a link included in a social media message relating to Council Tax, a link attached to a leaflet regarding Council Tax or through a link on the Welsh Government website.
This research does not require the collection of any personal data from you.
If you choose to provide additional personal data as part of the survey we will try not to identify you from, or link your identity to, the responses you provide.
What is the lawful basis for using your data?
The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government.
Participation is completely voluntary. Research studies such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this research, for example, will be used to inform our understanding of the effectiveness of different approaches for communicating information about Council Tax in the future.
How secure is your personal data?
No personal data is required as part of this research. Any personal data provided to Welsh Government as part of a free text response is held on secure servers and will be deleted as part of the analysis. The researchers will not provide any personal information when reporting findings to the policy team.
When conducting surveys, the Welsh Government use a survey software programme called Smart Survey. We have ensured that Smart Survey is UK GDPR compliant and meets our expectations in terms of the security of any data collected via the software.
The Welsh Government has procedures to deal with any suspected data security breaches. If a suspected breach occurs, the Welsh Government will notify you and any applicable regulator where we are legally required to do so.
The research team will use the information gathered to produce a report that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants.
How long do we keep your personal data?
No personal data is required as part of this research. Any personal data provided as part of a free text response will be removed as part of the analysis.
Individual rights
Under UK GDPR, you have the following rights in relation to the personal information you provide as part of this survey, specifically you have the right:
- to access a copy of your own data
- for us to rectify inaccuracies in that data
- to object to or restrict processing (in certain circumstances)
- for your data to be ‘erased’ (in certain circumstances)
- to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection
The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113. Website: www.ico.org.uk.
Further Information
If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the UK General Data Protection Regulation, please contact:
Name: Tom Cartwright
E-mail address: Tom.Cartwright@gov.wales
The Welsh Government’s Data Protection Officer can be contacted at:
Welsh Government, Cathays Park, Cardiff, CF10 3NQ, Email: DataProtectionOfficer@gov.wales.