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You must update your Childcare Offer for Wales account if your circumstances change.

First published:
7 November 2022
Last updated:

You must immediately tell us about anything that may affect your eligibility, for example:

  • your job or the hours you normally work change
  • your earnings are higher than expected and may exceed £100,000 per year
  • you are made redundant
  • you have stopped studying

To tell us about changes sign in to your account and change your details.

Every term you will also receive an email and alert in your account instructing you to check and confirm your circumstances. Your funding may be suspended if you do not do this.

If while receiving the Childcare Offer you become ineligible, you enter a temporary exemption period for up to 8 weeks.

If your circumstances change after applying and before your application is approved contact us.