Information on the number of lost IT by employees.
Details
4 April 2022
Dear
ATISN 16140 – Lost devices
Thank you for your request which I received on 7 March 2022. You asked for the following information, within the time period of January 2019 to the most recent available data:
- How many devices (laptops, phones, hard drives, USBs, cameras, SD cards, tablets, ect.) have been lost by employees?
- How many devices were reported lost?
- Where were these devices reported to have been lost?
- How many of these lost devices were retrieved?
- How long did it take for these lost devices to be reported lost?
- How many devices (laptops, phones, hard drives, USBs, cameras, SD cards, tablets etc.) were reported stolen?
- Where were these devices reported to have been stolen?
- How many of these stolen devices were retrieved?
- How long did it take for these devices to be reported stolen?
- How many staff members have been disciplined for having lost/misplaced devices?
- How many devices have been issued to employees?
The information you requested, follows. Note that I have interpreted your request for figures regarding “USBs” to refer to USB storage devices which we do not issue to staff, and therefore we do not hold figures in relation to them.
|
Request |
Released information |
|---|---|
|
How many devices (laptops, phones, hard drives, USBs, cameras, SD cards, tablets, etc.) have been lost by employees? |
40 mobile phones, 15 laptops, 1 iPad, 34 VPN fobs, 1 MiFi device |
|
How many devices were reported lost? |
31 mobile phones (difference to above figure due to phone being found by members of the public before staff realised they were missing), 15 laptops, 1 iPad, 34 VPN fobs, 1 MiFi device |
|
Where were these devices reported to have been lost? |
Mobile phones – 1 left in taxi, 3 lost at an event/conference, 1 left in a hotel, 5 cannot be accounted for, 2 left on a train, 11 missing at home, 4 missing in the office, 1 missing in a pub, 2 missing while commuting, 1 lost in the post Laptops – 2 lost at an event/conference, 6 left on a train, 2 found by members of the public, 1 left in a taxi, 1 missing in the office, 2 missing at home, 1 left in a train station iPad – left on a train VPN fobs – unaccounted for, likely to have fallen out of pockets, misplaced at home, fallen off keys MiFi device – missing at home |
|
How many of these lost devices were retrieved? |
Mobile phones – 20 Laptops – 9 VPN fobs – 1 |
|
How long did it take for these lost devices to be reported lost? |
24 devices – same day 50 devices – next day 3 devices – 2 days (next working day due to weekend) 4 devices – 3 days (next working day due to weekend) 1 device – 4 days |
|
How many devices (laptops, phones, hard drives, USBs, cameras, SD cards, tablets etc.) were reported stolen? |
Laptops – 3 VPN fob - 1 |
|
Where were these devices reported to have been stolen? |
Laptops – 3 car break-ins VPN fob – Bag theft |
|
How many of these stolen devices were retrieved? |
None of the items were retrieved |
|
How long did it take for these devices to be reported stolen? |
Reported to Police same day, and to Welsh Government either same or following work day |
|
How many staff members have been disciplined for having lost/misplaced devices? |
2 |
|
How many devices have been issued to employees/ |
Laptops: 7366 VPN fobs: 2181 MiFi devices: 38 Mobile phones: 1941 iPads: 142 |
If you are dissatisfied with the Welsh Government’s handling of your request, you can ask for an internal review within 40 working days of the date of this response. Requests for an internal review should be addressed to the Welsh Government’s Freedom of Information Officer at:
Information Rights Unit
Welsh Government
Cathays Park
Cardiff
CF10 3NQ
or e-mail: Freedom.ofinformation@gov.wales
Please remember to quote the ATISN reference number above.
You also have the right to complain to the Information Commissioner. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
However, please note that the Commissioner will not normally investigate a complaint until it has been through our own internal review process.
Yours sincerely