A copy of the guidance to staff on the management of complaints confirming they can refuse to respond to individuals if they find themselves subject to unacceptable behaviour.
Documents
Dealing with complaints , file type: PDF, file size: 294 KB
PDF
294 KB
If you need a more accessible version of this document please email digital@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.