Accessibility statement for the National Survey for Wales

This accessibility statement applies to the National Survey for Wales:

These websites are run by Verian (formerly Kantar Public).

We want as many people as possible to be able to participate in this survey.

For example, that means you should be able to:

  • change colours, contrast levels and fonts on some browsers
  • zoom in up to 300% without the text spilling off the screen or losing image quality
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

The content on this survey interface has been written and structured using accessible language where possible. We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How to use accessibility features

The survey interface can be adapted to meet your accessibility needs as follows:

Changing the colours and style used

This may be useful for you if you have low vision and need high contrast colours.

In Microsoft Edge, click the 'Settings' menu and choose the 'Accessibility' button. You can choose to ignore page formatting. Return to the 'General' tab to choose your preferences using the 'Appearance' button.

In Firefox, click the 'Menu' button and choose 'Settings'. Under the 'Language and Appearance' section choose the 'Manage Colours' button. This will open a window where you can choose your preferences. Choose the option 'Always' in the 'Override the colours specified by the page with my selections above' drop-down menu. Click 'OK' to return to Firefox.

In Google Chrome and Safari there is currently no option to change text and background colours. To find accessibility extensions for Chrome, visit the Chrome Web Store and search for 'accessibility'.

Alternatively, you can change the settings in your operating system so that your chosen colours appear every time you use your computer. You can follow instructions for adjusting the colour settings of your device in the My Computer My Way guidance (on AbilityNet.org.uk).

Increasing the font size

You can zoom in to increase the font size by adjusting your browser settings. This may be useful if you have low vision.

Using your keyboard hold down the Ctrl button and press the = (equals) key to zoom in, press the – (minus) key to zoom out, or return to the standard size by pressing the 0 (zero) key.

If you have a wheel mouse, you can zoom in or out by holding the Ctrl key while moving the mouse wheel.

Most mobile devices, such as tablets and smartphones, use touch-screen 'gestures' such as 'pinch and zoom' to change the size of the page. Double-tapping the display may also have the same effect.

Navigating using just a keyboard

It is possible to navigate the survey using just your keyboard.

Use the arrows to navigate between response options on questions where you can only select one answer.

Use the Tab key to navigate through the response options for all other questions.

Use the Tab key to move from response options to the forward and back buttons, that are used to move between questions.

You can use the Enter key to select a response option, or select the forward and back buttons.

Screen reader compatibility

It is possible to navigate the survey using a screen reader.

If you are using a Windows or Apple computer, then your operating system may also include screen reader tools. Other screen reader software is available, some of which is free to use.

Get support with using a screen reader on rnib.org.uk.

How accessible this online survey is

This online survey is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

We know some parts of the survey interface are not fully accessible:

  • The text will not reflow in a single column when you change the size of the browser window
  • Modifying the line height or spacing of text could cause some content overlap

We are working with the website developers to improve accessibility for users.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

To help us process your request, please mention 'accessibility' when you contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Verian is committed to making this online survey accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with accessibility regulations

The text will not reflow in a single column when you change the size of the browser window. This fails WCAG 2.1 success criterion 1.4.10 (reflow).

Modifying the line height or spacing of text could cause some content overlap. This fails WCAG 2.1 success criterion 1.4.12 (text spacing).

We are working with developers to rectify this, and if no solution is found, we will investigate alternative survey interface providers for future contracts.

Preparation of this accessibility statement

This statement was prepared on 31 January 2024. It was last reviewed on 26 February 2024.

The registration portal was last tested on 22 February 2024 against the WCAG 2.1 AA standard.

The online survey section was last tested on 28 November 2023 against the WCAG 2.1 AA standard.

The tests were carried out by Verian.