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Choose tools and technologies that let you create a high quality service in a cost effective way.

First published:
6 February 2020
Last updated:

Minimise the cost of changing direction in future.

Why it’s important

When you make a decision about technology, you’re making a significant investment. The choices you make will have a huge effect on your ability to create, iterate and operate the service in a sustainable way.

What it means

When considering technical architecture, programming languages, development toolchain and other technology, you should:

  • use the right tools and technologies to create a good service in a cost effective way – for example, by automating things where possible
  • be able to show that you’ve made good decisions about what technology to build and what to buy
  • understand the cost of owning the technology and make sure you’re free to change supplier and software by using open standards.

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