New deal for the education workforce »Delivering our ambitions for learners in Wales will need the full commitment of a highly skilled and professional workforce.Learn more »
Princes Gate Spring Water embarks on most significant investment to date
Princes Gate Spring Water is investing £5.5m in a major expansion project with support from the Welsh Government that will double staff numbers and more than triple production volumes.
- University and Hospital show Minister how Invest to Save is helping them deliver more efficient services
- New guidance to help communities take ownership of local assets
- Princes Gate Spring Water embarks on most significant investment to date
- Proposals for the Basic Payment Scheme
- Consultation on the Agricultural Advisory Panel for Wales - 2015
- Changes to the Producer Responsibility regimes for batteries and packaging
- Proposed changes to homelessness data collections
- The Planning (Hazardous Substances) (Wales) Regulations 2015
- The designation of higher education courses at alternative providers for the purpose of student support
Section highlightRegulation and Inspection of Social Care (Wales) BillThe Bill will improve the quality of care and support in Wales and strengthen protection for citizens.
Legislative programme 2014 - 2015 »
Bills that the Welsh Government will bring forward in 2014/2015.Learn more »
Section highlightTaxes in Wales
The devolution of some taxes to Wales from April 2018 provides us with the opportunity to reshape those taxes to better meet our circumstances and priorities.
Final Budget 2015-16 »
The amount of funding allocated to Welsh Government Departments for 2015-16 is £15·3bn.Learn more »
- Statistics & Research
Tell us about your rail experience
If you have a complaint about the railway or the service you have received from a train company then you should complain directly.
Most complaints can be resolved in the first instance by dealing directly with the company responsible.
Rail passenger feedback
We want to seek people's opinions on services and stations to help us monitor quality and discuss improvements with train operators and Network Rail. Please fill in our form with your comments; it can be completed online or via the PDF form below.
- Online form (External link)
Please send your completed PDF form to: Rail Feedback, Welsh Government, Freepost NAT 8910, Cathays Park, Cardiff, CF10 3BR or firstname.lastname@example.org
If you are unhappy with the outcome of your complaint or you do not feel the train company handled it appropriately you can contact Passenger Focus who will independently review your complaint and judge whether they feel it was handled fairly and appropriately.
Passenger Focus is an independent public body set up by the Government to protect the interests of Britain's rail passengers. The Department for Transport funds Passenger Focus but their independence is guaranteed by an act of Parliament.
To contact Passenger Focus
- Telephone: 0300 123 2350
- Fax: 0845 850 1392
- Email: email@example.com
PO BOX 4257
Their passenger helpline is open 8am - 8pm Monday - Friday and 8am - 4pm weekends.