Energy Wales Statement »The energy system in Wales is on the threshold of great change driven by new energy, technology and low carbon energy transition objectives.Learn more »
£144 million investment in 52,000 apprenticeships
A £144 million EU and Welsh Government investment to fund over 50,000 apprenticeships in Wales has been announced by the First Minister, Carwyn Jones.
- Wales’ best interests lie in a prosperous Europe says First Minister
- Extra investment to support veterans in Wales
- £144 million investment in 52,000 apprenticeships
- Welsh Government Draft Equality Objectives for 2016-2020
- Future arrangements for the Welsh Government’s Equality and Inclusion Programme for 2017-2020
- Consultation on guidance for commissioning substance misuse services
- Devolution, Democracy and Delivery White Paper - Reforming Local Government: Power to Local People
- Interim non-statutory standards for sustainable drainage (SuDS) in Wales – designing, constructing, operating and maintaining surface water drainage systems
- Local Government (Wales) Measure 2009 – Part 1 Guidance to Fire and Rescue Authorities and Fire and Rescue Authorities Support and Intervention Protocol
Section highlightRegulation and Inspection of Social Care (Wales) BillThe Bill will improve the quality of care and support in Wales and strengthen protection for citizens.
Legislative programme 2014 - 2015 »
Bills that the Welsh Government will bring forward in 2014/2015.Learn more »
Section highlightTaxes in Wales
The devolution of some taxes to Wales from April 2018 provides us with the opportunity to reshape those taxes to better meet our circumstances and priorities.
Final Budget 2015-16 »
The amount of funding allocated to Welsh Government Departments for 2015-16 is £15·3bn.Learn more »
- Statistics & Research
Tell us about your rail experience
If you have a complaint about the railway or the service you have received from a train company then you should complain directly.
Most complaints can be resolved in the first instance by dealing directly with the company responsible.
Rail passenger feedback
We want to seek people's opinions on services and stations to help us monitor quality and discuss improvements with train operators and Network Rail. Please fill in our form with your comments; it can be completed online or via the PDF form below.
- Online form (External link)
Please send your completed PDF form to: Rail Feedback, Welsh Government, Freepost NAT 8910, Cathays Park, Cardiff, CF10 3BR or firstname.lastname@example.org
If you are unhappy with the outcome of your complaint or you do not feel the train company handled it appropriately you can contact Passenger Focus who will independently review your complaint and judge whether they feel it was handled fairly and appropriately.
Passenger Focus is an independent public body set up by the Government to protect the interests of Britain's rail passengers. The Department for Transport funds Passenger Focus but their independence is guaranteed by an act of Parliament.
To contact Passenger Focus
- Telephone: 0300 123 2350
- Fax: 0845 850 1392
- Email: email@example.com
PO BOX 4257
Their passenger helpline is open 8am - 8pm Monday - Friday and 8am - 4pm weekends.