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Information about the Flying Start programme.

What is Flying Start?

Flying Start helps provide opportunities to children and families from disadvantaged areas across Wales. It is one of our top priorities in our Tackling Poverty Agenda. Independent evaluation of the Programme has highlighted the many positive effects families feel Flying Start has had on their lives.

Am I eligible for Flying Start?

You will need to contact your Local Authority directly through their Family Information Service.  A list of all Local Authority Family Information Service pages is supplied below.

What services are in my area?

To find out what Flying Start services or any further support is available through our other programmes please contact your Local Authorities Family Information Service.

How much does it cost?

Those eligible for Flying Start receive its services for free.

I live near a Flying Start setting but I am not eligible, why?

Whilst we continue to support as many families as possible through Flying Start, this is a geographically-targeted programme which means the boundary must fall somewhere and not all children can be eligible.

Families with higher income than mine are eligible for Flying Start but I am not, why?

Flying Start is not a means tested Programme, how much money a household earns is not taken in to consideration.

Areas benefitting from Flying Start are determined using income benefit data provided from the Department of Working Pensions and HM Revenue and Customs. This data provides Local Authorities with information on geographical areas with the highest proportions of children under four years of age living in income benefit households.

These areas are called Lower Super Output Areas (LSOA’s) and are what your Council use to deliver Flying Start. Our guidance directs Local Authorities to prioritise the LSOAs in a ranked list in order of the highest concentration of disadvantaged children.

When will Flying Start be available in my community?

If Flying Start is not currently available in your community and you would like to find out if it will be included in the next phase of expansion, please contact your Local Authority’s Family Information Service.

How do I make a complaint about an experience I have had with a Flying Start setting?

Please contact your Local Authority’s Family Information Service in the first instance.

If you wish to make a complaint about the Flying Start Programme itself, please email flyingstart2@wales.gsi.gov.uk or write to:

Children, Young People and Families Division
Welsh Government
Cathays Park
Cardiff
CF10 3NQ

How much has this Programme cost the Welsh Government?

Between 2006/07 and the end of the current Assembly term in 2015/16, £418.3 million of Revenue Grant will have been allocated to Local Authorities under the Flying Start Programme. The revenue grant allocation for 2015/16 is £76.9 million; this is an increase from £71.1 million in 2014/15.

Have we answered your question? If not, please email us at flyingstart2@wales.gsi.gov.uk.

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