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Contact us

How to get in touch with Rent Officers Wales.

Phone

0300 062 5106

Post

Rent Officers Wales
Welsh Government
Sarn Mynach
Llandudno Junction
LL31 9RZ

Email

For general enquiries: RentOfficerHelpdesk@gov.wales
For submitting a fair rent application: RentOfficerReferrals@gov.wales
For submitting lettings information: RentOfficersLettingsResearch@gov.wales

How to complain about Rent Officers Wales

Anyone affected by our administrative actions or failures can make a complaint about Rent Officers Wales.

If you believe you have suffered as a result of a service failure on our part, please refer to the Welsh Government's Code of Practice on Complaints. This sets out the principles and procedures we will apply when considering complaints.