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The Rent Officer and Housing Benefit

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An explanation of the role of the Rent Officer in your local authority’s decision on how much housing benefit you receive.

Housing Benefit can help you pay a reasonable level of rent, but the amount you receive is also based on your personal circumstances and may not be the same as you have agreed to pay your landlord.

If the Housing Benefit department asks, the rent officer will make a series of valuations. These are called ‘determinations’. These determinations give the council the reasonable rent figure that they use to work out your benefit.