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Housing and regeneration publications

Strategies, guidance, and other documents related to housing and regeneration.

Registered social landlords

02/10/17
This document gives details of current registered social landlords.
 
Sector risks and regulatory expectations

Sector risks facing housing associations in Wales

30/06/17
This paper is intended to influence the sector’s approach to managing risk effectively and to assist Boards, the Executive Team and other stakeholders to have a better understanding of the risks Registered Social Landlords face in an increasingly complex and diverse sector.
 
The Regulatory Framework for Housing Associations Registered in Wales

The Regulatory Framework for Housing Associations Registered in Wales

12/06/17
This revised Regulatory Framework seeks to improve and strengthen our approach to regulation.
 

Mobile homes: know your rights

20/10/16
If you own a mobile home in Wales, this leaflet gives you important information about the changes to the law following the introduction of the Mobile Homes (Wales) Act 2013.
 
Local Housing Market Assessment Guide

Local housing market assessment guide

10/05/16
The guide enables local authorities to derive overall figures for the numbers of households requiring additional housing.
 

Mortgage Guarantee Programme - Equality Impact Assessment

05/05/15
A mortgage guarantee scheme was announced in November 2012 to help people take the first step onto or to move up the property ladder. This equality impact assessment was published in 2013.
 

Renting Homes: Evidence

30/04/15
A summary of the research commissioned by Welsh Government on the behaviour and knowledge of tenants and landlords.
 

How social landlords tackle anti-social behaviour

21/04/15
An independent research report looking at how social landlords tackle anti-social behaviour.
 

Acceptable Cost Guidance/On costs for use with Social Housing Grant funded housing in Wales

16/04/15
Acceptable Cost Guidance figures are used as a guide for all schemes developed with Social Housing Grant.
 

Housing Regulation Update No.11 - December 2014

07/01/15
Things are moving fast, and this newsletter will give you a quick summary of progress.
 

Homelessness Plan - Equality Impact Assessment

08/12/14
This 10 year plan (published 2009) sets out some guiding principles around the general direction that the development and delivery of homelessness services will need to take to meet the objective of reducing homelessness to a minimum by 2019.
 

Code of Guidance for Local Authorities on Allocation of Accommodation and Homelessness - Equality Impact Assessments

26/11/14
The Code is for members and staff of local authorities and supports housing associations that help Local Authorities to meet their strategic function.
 

Getting started with your local housing market assessment guidance

18/11/14
Provides local authorities with a practical methodology to undertake a local housing market assessment.
 

Homelessness Grants Under section 180 - a review commissioned by the Welsh Government

11/09/14
A review of the effectiveness of our Homelessness Grant Programme in meeting its objectives in preventing homelessness.
 

Housing Regulation Update No.10 - August 2014

26/08/14
Things are moving fast, and this newsletter will give you a quick summary of progress.
 

Housing (Wales) Bill - Stage 4

14/07/14
The National Assembly for Wales passed the Housing (Wales) Bill, Tuesday, 8 July.
 

Housing Regulation Update No.9 - May 2014

04/07/14
Things are moving fast, and this newsletter will give you a quick summary of progress.
 

Form No.4E - Notice Proposing A New Rent Or Licence Fee Under An Assured Agricultural Occupancy of Premises Situated In Wales.

04/04/14
The form, numbered 4E, is for use by landlords or licensors proposing, under section 13(2) of The Housing Act 1988, a new rent or licence fee for an assured agricultural tenancy.
 

Form No. 4D - Landlord's Notice Proposing A New Rent Under An Assured Periodic Tenancy Of Premises Situated In Wales.

04/04/14
The form, numbered 4D, is for use by landlords proposing, under section 13(2) of The Housing Act 1988, a new rent for an assured periodic tenancy.
 

Housing Regulation Update No.8 - February 2014

11/03/14
Things are moving fast, and this newsletter will give you a quick summary of progress.
 

Draft Statutory Instruments to be made under the Mobile Homes (Wales) Act 2013: Executive Summary

10/02/14
This is a summary of the consultation on the draft regulations being made under the Mobile Homes (Wales) Act 2013.
 

Delivering More Homes for Wales

30/01/14
The report of the Housing Supply Task Force to the Minister for Housing and Regeneration.
 

Explanatory Memorandum - Mobile Homes (Wales) Act 2013

19/11/13
This Explanatory Memorandum sets out the background to the provisions and scope of the Mobile Homes (Wales) Act 2013.
 

Housing Regulation Update No.7 - August 2013

09/09/13
Things are moving fast, and this newsletter will give you a quick summary of progress.
 
Cover of the Review of 30 Year Financial Forecasts of Housing Associations in Wales for 2012

Review of 30 Year Financial Forecasts of Housing Associations in Wales for 2012

08/08/13
We review the 30 year forecasts to consider the financial viability of housing associations (HAs) in the medium and long term.
 

Renting Homes: Case Studies

02/07/13
This document contains examples which illustrate some of the difficulties people encounter as a result of the complexity of current housing law.
 
Welsh housing groups and networks.

Welsh housing groups and networks

28/06/13
This document highlights the main housing groups and networks in place in Wales.
 

Final report on the Community Housing Cymru Group governance training

19/06/13
This report describes the key aims and outcomes of the governance training undertaken by the Community Housing Cymru Group (CHC).
 

New arrangements for renting homes

10/06/13
A brief outline on the new arrangements for renting homes and how you can contact us in relation to this.
 

Renting Homes: Illustrative Contracts

30/05/13
Illustrative examples of a Periodic Standard Contract and Secure Contract.
 
Renting Homes in Wales: Law Commission No 337

Renting Homes in Wales - Report by the Law Commission

15/05/13
The Welsh Government asked the Law Commission to review and update its recommendations for the reform of housing law.
 
Wales Housing Management Standards for Tackling Anti-Social Behaviour

Wales Housing Management Standard for Tackling Anti-Social Behaviour

08/05/13
The Wales Housing Management Standard for Tackling Anti-Social Behaviour is a voluntary Standard aimed at Local Authority Housing Departments and Registered Social Landlords in Wales.
 

Securing Mortgage Access for Affordable Housing: A good practice note for planning and housing practitioners

25/04/13
This guidance is aimed at planning and housing practitioners to assist in the delivery of affordable housing.
 

International Homelessness Policy Review

19/03/13
A report to inform the review of homelessness legislation in Wales
 

Their House, Your Home

07/12/12
A summary of the research conducted by Consumer Focus Wales into what tenancy reform could mean for the private rented sector.
 

Housing Solution Impact Assessment

11/10/12
A report to inform the review of homelessness legislation in Wales.
 
Cover of the Review of 30 Year Financial Forecasts of Housing Associations in Wales for 2011

Review of 30 Year Financial Forecasts of Housing Associations in Wales for 2011

20/07/12
We review the 30 year forecasts to consider the financial viability of housing associations (HAs) in the medium and long term.
 

Guidance for local housing authorities on applications to suspend the right to buy and related rights

28/06/12
This guidance is intended to supplement existing guidance on the Right to Buy and related rights.
 

Options for an improved homelessness legislative framework in Wales

25/06/12
A report to inform the review of homelessness legislation in Wales
 

Impact analysis of existing homelessness legislation in Wales

25/06/12
A report to inform the review of homelessness legislation in Wales
 

Evaluation of one year homelessness prevention projects

18/06/12
This executive summary and final report evaluate a programme of homelessness prevention projects which Welsh Government funded in 2010/11.
 
Housing Regulation Update No.5 - May 2012

Housing Regulation Update No.5 - May 2012

31/05/12
Things are moving fast, and this newsletter will give you a quick summary of progress.
 

Developing a modern framework for housing regulations in Wales update 4

20/12/11
This newsletter will give you a summary of progress.
 
The Housing (Wales) Measure 2011

The Housing (Wales) Measure 2011

13/06/11
The Housing (Wales) Measure 2011 was passed by the National Assembly on 22 March 2011 and approved by the Privy Council on 10 May 2011. We have issued a document explaining the effects of the Measure, the Explanatory Memorandum, which can be found below.
 
Code for Sustainable Homes Pilot Project: Interim Report

Code for Sustainable Homes Pilot Project: Interim Report

07/06/11
Our Code 4/ 5 Pilot Project started in 2008. This is a progress report. It also gives feedback on how the project is developing and outlines some initial findings.
 

Rent First - intermediate rent

29/03/11
Rent First aims to help local authorities and housing associations meet their housing objectives. These include creating mixed income developments and communities which can access affordable properties to buy or rent.
 
Keeping it local: maximising the Welsh £

Keeping it local: maximising the Welsh £

15/02/11
This briefing covers what has been achieved in the housing sector two years after the Can Do toolkit was launched. The Can Do toolkit focuses on achieving targeted recruitment and training as core requirements of procurement processes.
 
An evaluation of the Essex Review Implementation Programme

An evaluation of the Essex Review Implementation Programme

31/01/11
We commissioned former Welsh Minister Sue Essex to review affordable housing delivery in Wales and make suggestions for improvement. The Essex Review took place between September 2007 and June 2008. The Review’s 43 recommendations were taken forward by an Implementation Programme.
 
Independent Review of the Supporting People Programme in Wales: Final Report

Independent Review of the Supporting People Programme in Wales: Final Report

22/11/10
In December 2009, Jocelyn Davies, Deputy Minister for Housing and Regeneration, commissioned an independent review of housing related support, which is better known as the Supporting People Programme.
 
Empty homes good practice guidance

Empty homes good practice guidance

22/09/10
Empty homes can be a wasted resource. They can also be the targets of vandals and squatters, which can affect the quality of life of neighbours. We want these empty homes to come back into use. This will help tackle these issues and help meet housing demand in Wales.
 

Provision of Accommodation for 16 & 17 year old young people who may be homeless

15/09/10
Guidance to children’s social services authorities and local housing authorities about their duties under Part 3 of the Children Act 1989 and Part 7 of the Housing Act 1996 to secure or provide accommodation for homeless 16 and 17 year old young people.
 
Developing a modern regulatory framework for Housing Associations in Wales - Delivery outcomes

Developing a modern regulatory framework for Housing Associations in Wales - Delivery outcomes

06/09/10
We needed to define the expectations / intentions of Housing Associations and their aspirations as part of the new regulatory framework in Wales. After consultation, we developed delivery outcomes - statements of intent that Housing Associations can aspire to.
 

Review of 30 Year Financial Forecasts of Housing Associations in Wales for 2009

02/08/10
We review the 30 year forecasts to consider the financial viability of housing associations (HAs) in the medium and long term. These forecasts are submitted to us by 31st July each year. This paper reports on the main findings of the financial viability review on the 30 year financial forecasts.
 
Policy Statement - Welsh Assembly Government announces target for first changes to Welsh Building Regulations

Policy Statement - Welsh Assembly Government announces target for first changes to Welsh Building Regulations

09/07/10
With the Building Regulations powers set to transfer to Wales on 31 December 2011, Welsh ministers have set out the first proposals to improve the energy performance of new housing.
 

Community Land Trust Handbook

11/06/10
We have explored ways to deliver housing in areas of high pressure to increase the supply of affordable housing. To help us deal with this issue, we committed in One Wales to promote the expansion of Community Land Trusts throughout Wales.
 
National Housing Strategy - ‘Improving Lives and Communities - Homes in Wales’

National Housing Strategy – ‘Improving Lives and Communities – Homes in Wales’

21/04/10
This document sets out the challenges in meeting Wales’ housing requirements, the priorities and the actions that will be taken.
 
SME friendly procurement: The Can Do Toolkit 2

SME friendly procurement: The Can Do Toolkit 2

21/04/10
This publication has been produced in partnership with Value Wales. It aims to give options to buyers on maximising opportunities through procurement to the SME (Small and Medium Enterprises) sector in Wales.
 

Living Well – Living Independent Lives

05/03/10
In an ageing society, it is important to develop strategic housing policies that allow older people to continue to live with independence and dignity. This report, written by Wendy Bourton OBE, examines housing for older people in Wales. It suggests we should question assumptions about ageing and a ...
 

Guidance to Housing Associations and Local Authorities on the Mortgage Rescue scheme

17/09/09
This guidance was issued in September 2009. It gives information on the Mortgage Rescue scheme funded through the Social Housing Grant programme.
 

Equality Impact Assessment Report - Ten Year Homelessness Plan

14/09/09
In May 2009, we undertook a full Equality Impact Assessment of The Ten Year Homelessness Plan for Wales. This report presents the outcomes of that assessment.
 

A review of renewal areas in Wales

02/09/09
Renewal areas have existed for nearly 20 years. Their main purpose is to improve living conditions in areas where there is scope to improve housing and to tackle a wide range of related environmental and socio-economic conditions.
 

Ten Year Homelessness Plan for Wales

16/07/09
This ten year plan describes how we are going to tackle homelessness in Wales until 2019.
 

Mortgage Rescue Action Plan 2009 - 2010

16/07/09
Mortgage repossession is a significant cause of long-term poverty and financial exclusion. The current economic climate increases the risk to vulnerable households. It is an area that needs to be addressed to prevent this becoming major cause of family homelessness.
 

Statutory Guidance on consultation before the disposal of Council owned housing stock to a Registered Social Landlord

09/07/09
This Statutory Guidance is aimed at Local Authorities. It sets out the process that they must follow when consulting tenants on proposals to transfer the council housing stock to a Registered Social Landlord.
 

Updated Action Plan and Timetable for the National Tenant Participation Strategy - June 2009

26/06/09
The National Tenant Participation Strategy was published by the Welsh Assembly Government in April 2007. The Strategy details an approach for the social housing sector to improve public services and place people at its centre. The Strategy included an Action Plan with detailed objectives.
 

Non statutory guidance for landlords on tolerated trespassers

10/06/09
This guidance provides information that social landlords may wish to consider.
 

Revised interim guidance on SHG funded HomeBuy in Wales, May 2009

20/05/09
This document provides guidance for local authorities on reintroducing Social Housing Grant (SHG) funded HomeBuy schemes.
 
Housing Transfer Guidelines 2009

Housing Transfer Guidelines 2009

16/04/09
Guidance for local authorities in Wales who intend to ballot their tenants on stock transfer proposals to achieve and maintain the Welsh Housing Quality Standard.
 

Housing Act 1985 - Section 438 and Schedule 16: Local authority mortgage interest rates

30/03/09
This letter explains how the rate of interest for local authority mortgages changed in March 2009.
 
Stock Transfer - A Charter and Guidance for Council Tenants and Leaseholders in Wales

Stock Transfer - A Charter and Guidance for Council Tenants and Leaseholders in Wales

19/01/09
The Charter outlines the basic rights and standards of service that any council tenant or leaseholder in Wales involved in a stock transfer should expect from their existing and new landlord.
 

Have you experienced homophobic hate crime?

30/09/08
A guide to how the Criminal Justice agencies respond to homophobic hate crime, and the steps you can take towards stopping it.
 

The Housing Grants Construction and Regeneration Act 1996

06/09/08
Disabled Facilities Grant (Conditions relating to approval or payment of Grant) General Consent 2008
 

Homebuy expenditure and number of purchases supported

14/08/08
The amount of money spent on supporting Homebuy in each local authority area.
 

Model standards 2008 for caravan sites in Wales

01/07/08
The 2008 Standards replace the document 'Model Standards 1989: Permanent Residential Mobile Homes Sites'.
 

Affordable housing in Wales: an independent report to the Minister for Housing

23/06/08
In October 2007, the Deputy Minister for Housing established a Task and Finish Group to explore the barriers and opportunities presented by the Assembly Government's priority to deliver significantly more affordable homes in Wales by 2011 in the context of the 'One Wales' agenda. The Gr ...
 

Development of an approach to distributing Supporting People monies to Local Authority areas

14/06/08
This report was commissioned to examine models for distributing Supporting People funds to local authorities.
 

Developing local tenant participation strategies: guidance for implementation

19/05/08
This guidance is intended to help local authorities and housing associations implement the National Tenant Participation Strategy for Wales.
 

Race Equality Housing Action Plan

03/04/08
We want to create a fair and just society in Wales and housing has a key role to play.
 

A Study of Models of Accomodation and Support for Young Single Homeless People

05/11/07
This research is aimed to provide information which will equip local authorities (and others) with the evidence base and strategic framework for planning an appropriate spectrum of provision for young single homeless people in the medium to long term.
 
Redistribution of Supporting People Fund

Redistribution of Supporting People Fund

23/10/07
Background information on the project to change how we distribute the Supporting People fund. This paper includes the principles governing this work.
 
Domestic Abuse Guidance: Supporting People & Multi-Agency Working

Domestic Abuse Guidance: Supporting People & Multi-Agency Working

01/10/07
The guide is designed to assist commissioning bodies to ensure that an appropriate range of support and accommodation is available for households experiencing domestic abuse and to encourage partnership working to ensure that, appropriate policies, procedures and practices are implemented. It is in ...
 

Social Housing Grant allocations

07/08/07
The amount of Social Housing Grant allocated to each local authority since 1999.
 
Licensing of Houses in Multiple Occupation in Wales - A guide for tenants

Licensing of Houses in Multiple Occupation in Wales - A guide for tenants

28/06/07
You should read this booklet if you are a tenant (or licensee) and live in a house in multiple occupation (usually called an HMO) or if you are not sure whether your home is part of an HMO.
 
Licensing of Houses in Multiple Occupation in Wales - A guide for landlords

Licensing of Houses in Multiple Occupation in Wales - A guide for landlords

28/06/07
You should read this booklet if you are a private landlord or manager of a house in multiple occupation (commonly called HMOs) or if you are not sure if the building falls into that category.
 
A guide to student accommodation in Wales

A guide to student accommodation in Wales

28/06/07
As a student going to university you will face a lot of new and unfamiliar challenges. Perhaps the biggest one is finding somewhere to live.
 
National Tenant Participation Strategy for Wales

National Tenant Participation Strategy for Wales

31/05/07
Our strategy for promoting and supporting tenant involvement in the management of housing services.
 
A review of the Homebuy scheme in Wales

A review of the Homebuy scheme in Wales

26/03/07
Our plans for changing how the Homebuy scheme works. These changes are designed to remove or minimise the weaknesses identified in the scheme by the Review of Low Cost Home Ownership Policies in Wales.
 
Tenants - Keeping your deposit safe

Tenants - Keeping your deposit safe

19/03/07
What is Tenancy Deposit Protection? Your questions answered...
 

Prudential borrowing

21/12/06
A brief overview of how local authorities may be able to raise additional finance for capital expenditure. This 'prudential borrowing' may help local authorities achieve and maintain the Welsh Housing Quality Standard.
 

Best Value for Registered Social Landlords

08/12/06
We have issued this guidance to clarify how Registered Social Landlords (RSLs) should apply the principles of 'best value' to their work. The guidance sets out the preparations that RSLs need to make, and how we will support RSLs to deliver best value.
 
Preparing local housing strategies: Guidance to local authorities in Wales from the Welsh Assembly Government

Preparing local housing strategies: Guidance to local authorities in Wales from the Welsh Assembly Government

30/10/06
This document provides guidance to local authorities on the preparation of Local Housing Strategies in Wales.
 

Sample legal charge to secure the Registered Social Landlord's interest in property purchased through the Homebuy scheme

20/09/06
This document is for Registered Social Landlords (RSLs) to use to register their interest in a property purchased through the Homebuy scheme. RSLs must register their interest to protect their loan. For instance to make it clear to the buyer that if they need to take out further loans secured on th ...
 

Costs and benefits of Supporting People Programme

14/09/06
The Supporting People programme helps vulnerable people to gain and retain independence by remaining in their own home. This study measures the costs and benefits of the Supporting People programme in Wales.
 
Refugee Housing Action Plan

Refugee Housing Action Plan

31/07/06
This document identifies actions that will be taken to address the housing and related support needs of refugees. The plan also provides information on relevant law and policy.
 
Housing and Ex-Offenders Risk Management: The Link Protocol Wales

Housing and Ex-Offenders Risk Management: The Link Protocol Wales

19/07/06
Provides a framework to plan for the housing needs of ex-offenders returning to the community from prison.
 
The Affordable Housing Toolkit

The Affordable Housing Toolkit

28/06/06
The Toolkit is a one-stop shop providing practical advice to enable local authorities and their partners to maximise the supply of affordable housing.
 

Renting Homes: Final Report

05/05/06
On 5 May 2006, the Law Commission published, "Renting Homes: The Final Report" (Law Com No 297).
 
Guidelines for developing extra care housing in Wales

Guidelines for developing extra care housing in Wales

03/04/06
Extra care housing provides more support than traditional sheltered housing and greater independence than residential care.
 

Service Review & Inspection of Services Delivered Through Supporting People Grant: Guidance for Local Authorities

03/04/06
Guidance outlining the ongoing review process. It describes how supported housing services in receipt of Supporting People Grant should be reviewed against the service specification.
 
Regulatory Code for Housing Associations Registered in Wales

Regulatory Code for Housing Associations Registered in Wales

22/03/06
This Regulatory Code sets out the fundamental obligations of Registered Social Landlords in Wales, referred to by the more commonly understood term "housing associations".
 

Homelessness Suitability of Accommodation Wales Order 2006 summary

01/03/06
Guidance on the standards that must be met when providing temporary accommodation.
 
Anti-social Behaviour: Policies and Procedures

Anti-social Behaviour: Policies and Procedures

01/07/05
This Code gives guidance on how social landlords in Wales should prepare and review their policies and procedures in relation to anti-social behaviour.
 
Development Quality Requirements

Development Quality Requirements

01/07/05
Development Quality Requirements (DQR) are the standards that Registered Social Landlords' housing must meet. Registered Social Landlords are also called Housing Associations.
 
Tackling homelessness - Key issues for consideration by Welsh local authorities

Tackling homelessness - Key issues for consideration by Welsh local authorities

08/06/05
This report aims to both provide background and we hope a useful guide for local authorities in tackling homelessness.
 
The Rent Officer and Local Housing Allowances - A Guide for Landlords

The Rent Officer and Local Housing Allowances - A Guide for Landlords

06/06/05
Information explaining to landlords how the Local Housing Allowance works. Explains how it is calculated and why it is normally paid direct to the tenant.
 
Asylum Seekers and Refugees: Guidance for housing and related service providers in Wales

Asylum Seekers and Refugees: Guidance for housing and related service providers in Wales

08/03/05
This guidance is aimed at accommodation providers. It is also intended for agencies who need to provide housing and support of asylum seekers who receive a positive decision on their asylum claim.
 
Developing Partnerships: A new approach to Social Housing Grant Programme distribution and delivery

Developing Partnerships: A new approach to Social Housing Grant Programme distribution and delivery

01/03/05
Changes were made to the distribution and delivery of the Social Housing Grant Programme in 2005.
 
Getting involved: Standards and support for tenants and residents groups

Getting involved: Standards and support for tenants and residents groups

03/01/05
This leaflet has been produced by the Welsh Tenants Federation, Tenant Participation Advisory Service (TPAS) Cymru, and the Welsh Assembly Government. It is aimed at people who are thinking of setting up a tenants and residents group, and at members of existing groups. It is also aimed at landlords.
 
Translation and Interpreting Services: A Good Practice Note

Translation and Interpreting Services: A Good Practice Note

01/10/04
This document focuses on the language needs of people whose first language is not English and provides good practice guidance on interpreting and translation services.
 

Prevention of homelessness

02/08/04
This advice note has been produced to inform and aid voluntary sector agencies in Wales in developing interventions to prevent homelessness.
 
The Use of Introductory and Starter Tenancies

The Use of Introductory and Starter Tenancies

02/08/04
Introductory/starter tenancies were introduced with the clear intention of assisting landlords to deal with increasing problems of alleged anti-social behaviour.
 

Consulting with homeless people

02/08/04
This guide has been written to help public and voluntary sector organisations in Wales consult with homeless people on service planning, service delivery and identifying gaps in service.
 
Black Minority Ethnic Housing: A Good Practice Guide for Local Authorities and Housing Associations

Black Minority Ethnic (BME) Housing: A Good Practice Guide for Local Authorities and Housing Associations

01/07/04
The Guide was prepared by the Chartered Institute of Housing Cymru and Cymru Equality and Diversity Consortium. It will assist local authorities and Registered Social Landlords deliver their responsibilities in the BME Housing Action Plan for Wales.
 
Fair Rents: The role of the rent officer and the Rent Assessment Committee

Fair Rents: The role of the rent officer and the Rent Assessment Committee

01/04/04
An explanation of the role of the Rent Officer and the Rent Assessment Committee in the setting of Fair Rents.
 
The Rent Officer and Housing Benefit

The Rent Officer and Housing Benefit

01/04/04
An explanation of the role of the Rent Officer in your local authority’s decision on how much housing benefit you receive.
 
Housing Benefit: Redeterminations and Rent Officer's Valuations Explained

Housing Benefit: Redeterminations and Rent Officer's Valuations Explained

31/03/04
Rent Officer's valuations help local authorities decide how much housing benefit you receive. This leaflet explains how, if you are unhappy, you may ask for the Rent Officer’s valuations to be looked at again.
 
Living in Harmony Toolkit

Living in Harmony Toolkit

22/03/04
A guide to preventing managing and resolving neighbour disputes.
 
Construction Waste Minimisation Good Practice Guide

Construction Waste Minimisation Good Practice Guide

25/02/04
A guide to help everyone involved in building construction reduce waste.
 
Living in Harmony: What to do about neighbour disputes

Living in Harmony: What to do about neighbour disputes

22/02/04
Advice for people having problems with a neighbour.
 
Local Housing Strategies and the Role of the Private Sector

Local Housing Strategies and the Role of the Private Sector

01/05/03
This advice note was produced in May 2003 to support ‘Preparing Local Housing Strategies’.
 
Homebuy: A Guide for Applicants in Wales

Homebuy: A guide for applicants in Wales

29/04/03
This booklet is a guide to the Homebuy scheme in Wales. Homebuy helps people to buy a home on the open market.
 
Warm Homes and Energy Conservation Act 2000: A Fuel Poverty Commitment for Wales

Warm Homes and Energy Conservation Act 2000: A Fuel Poverty Commitment for Wales

01/03/03
Our plans for tackling fuel poverty.
 

Private sector housing renewal: Detailed guidance

03/02/03
Guidance telling local authorities how they can help improve private housing that is in poor condition.
 

Guidance to local authorities on the arrangements for the implementation and administration of Supporting People in Wales

01/02/03
Explains how the Supporting People Programme operates.
 
Guidance for Local Authority Housing Stock Business Planning

Guidance for Local Authority Housing Stock Business Planning

01/11/02
Guidance for local authorities on the preparation of local authority housing stock business plans. Includes guidance on Housing Revenue Account business planning.
 
Black, Minority Ethnic (BME) Housing Action Plan

Black, Minority Ethnic (BME) Housing Action Plan

02/09/02
This Action Plan is designed to help us meet our duties under the Race Relations (Amendment) Act 2000.
 
Involving Residents in Improvements - A Major Works Agreement Compendium

Involving Residents in Improvements - A Major Works Agreement Compendium

03/06/02
Practical advice to help social landlords work with tenants to develop Major Works Agreements.
 
Your Rights as a Council Tenant: The Council Tenant's Charter

Your Rights as a Council Tenant: The Council Tenant's Charter

01/03/01
 

Stock Condition Surveys - Guidance

01/12/00
This document provides advice and guidance on the process of undertaking stock condition surveys for local authority managed housing stock. It is aimed at assisting local authorities to improve the long-term management of their housing stock.
 
Tenant participation compacts for local authorities in Wales

Tenant participation compacts for local authorities in Wales

01/02/00
This guidance explains how local authorities across Wales can effectively involve tenants in a meaningful way through introducing tenant participation compacts.