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Leaseholder Good Practice Guide

Advice and guidance for landlords and leaseholders for when major works are planned.

We have funded the Leasehold Advisory Service (external link) to produce a Major Works Good Practice Guide for Social Landlords (external link) and an accompanying Major Works Guide for Leaseholders (external link).

The booklets were developed in close collaboration with the social housing sector and leaseholders. They contain practical guidance and good practice for planned major works to help ensure landlords and leaseholders are both aware of their rights and responsibilities.

A new mediation service and an Early Neutral Evaluation service for Wales (external link) were launched on September 2016 to help ensure that matters of dispute can be resolved early on. Full details are provided in the guides.