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Care and support in Wales is changing

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There are 22 unitary authorities (county and county borough councils) that deliver a wide range of services.
Rebecca Evans, Minister for Social Services and Public Health
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The Social Services and Well-being (Wales) Act is the law for improving the well-being of people who need care and support, and carers who need support.

What does this mean for me?

The Act changes the way people’s needs are assessed and the way services are delivered- people have more of a say in the care and support they receive.

It also promotes a range of help available within the community to reduce the need for formal, planned support.

  • Services will be available to provide the right support at the right time
  • More information and advice is available
  • Assessment is simpler and proportionate
  • Carers have an equal right to be assessed for support
  • There are stronger powers to keep people safe from abuse and neglect.

The infographics below explain what the Act means to you. Your local authority will be able to provide more information.

Our YouTube playlist (external link) looks at some of the ways the Act is making a difference.

You can access the Social Services and Well-being (Wales) Act on the legislation.gov website (external link)