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The Quality Mark for Youth Work in Wales

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The Quality Mark provides a robust, independent, external assessment of the quality and performance of organisations that deliver youth work.

The Quality Mark can be used for self-assessment, to plan for improvement and to gain the nationally recognised Quality Mark.

The Quality Mark for Youth Work in Wales consists of two distinct elements:

  1. Quality Standards for Youth Work – a set of indicators and quality standards that organisations can use to self-assess the quality and impact of their work with young people and develop plans for improvement.
  2. A Quality Mark for Youth Work in Wales – a nationally recognised quality mark that organisations can apply for by developing a self-assessment and portfolio of evidence which is externally assessed.

The Quality Mark consists of:

  • Three levels – Bronze, Silver and Gold.
  • Four Quality Standards within each level.
  • Quality Standards comprising three associated indicators.

The Quality Mark is suitable for any organisation that delivers youth work.

Quality Mark

The following organisations have been awarded the Bronze level Quality Mark – congratulations to:

  • Cwmbran Centre for Young People – June 2016
  • Conwy Youth service – June 2016
  • Rhondda Cynon Taf Youth Service – June 2016
  • Vale of Glamorgan Youth Service – March 2017

The following organisation has been awarded the Silver level Quality Mark – congratulations to:

  • Cwmbran Centre for Young People – March 2017

Rolling out the Quality Mark

In June 2016 the contract to roll out the Quality Mark was awarded to Atkin Associates (external link).

Any enquiries (external link) about the Quality Mark should be directed to Atkin Associates.

Frequently asked questions

My organisation wants to apply for The Quality Mark, what support is available?

The Quality Mark for Youth Work in Wales 'Introduction and Guidance' document provides a comprehensive guide on how to apply for The Quality Mark, it includes guidance on completing the self assessment template and gathering supporting evidence.

Who Assesses The Quality Mark for Youth Work in Wales?

The Quality Mark will be assessed by trained assessors, who have a wide range of experience of youth work in Wales.

How can my organisation use the Quality Standards without applying for The Quality Mark?

The Quality Mark for Youth Work in Wales provides organisations that want to develop or improve their youth work with a set of Quality Standards and associated indicators that can be used as a tool for development and improvement. Through using the Quality Standards an organisation can:

  • identify its overall strengths and areas for development against a set of nationally recognised standards
  • generate plans for improvement
  • ensure they are offering high quality provision for young people
  • use specific sections to provide a strong focus on the parts of  their performance they know to be weaker than others
  • highlight the importance of quality assurance with stakeholders including staff, young people, trustees and local councillors
  • make informed judgements about how well they are doing compared with other providers.