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Social Research

Provider led learner voice for Wales

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  • Release date: 17 November 2010
This was deemed a success on many levels, not least the engagement and success of providers in managing to generate a response from 33,406 learners.

The level of engagement and response was testament to the hard work on all sides. 2010 ensured that a full pilot was achieved and has fed into how the strategy should work from here. It is clear, nonetheless, that further work is needed to establish an approach which can meet the two main aims of the Learner Voice strategy:

  • supplying a reliable, benchmarked all-Wales dataset which can be used by DCELLS, providers and Estyn to measure providers’
    performance; and support quality improvement
  • supplying timely, detailed information in an accessible format at individual provider level, so that it can be used to identify best practice and address weaknesses at course, subject area and departmental level
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