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Ambulance services

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  • Release date: 23 November 2017
  • Period covered: 2016-17 and October 2017
  • Next update: 21 December 2017
Data on emergency calls and response times.

October 2017

Release date: 23 November 2017

Data has been published on StatsWales.

2016-17

Release date: 28 June 2017

459,225 emergency ambulance calls were made during 2016-17, 2.1% up on the previous year, and 116% more than in 1991-92.

Key points

  • 459,225 emergency ambulance calls were made during 2016-17, 2.1% up on the previous year, and 116% more than in 1991-92.
  • 20,511 were red (immediately life-threatening) calls, 4.5% of the total.
  • Almost a quarter of the red calls were within Betsi Cadwaladr, with fewer than 5% in Powys.
  • 76.3% of red calls received a response within 8 minutes.
  • Performance ranged from 68.5% in Powys to 83.0% in Cardiff & Vale.
  • The median response time for red calls was 4 minutes and 55 seconds.
  • The median response time for amber calls was 13 minutes and 40 seconds.

Note

Monthly data are published on StatsWales and a report is published annually. The data is summarised in the monthly report ‘NHS activity and performance summary’ which includes data on a range of services and includes an online data tool.

Contact

Statistician
Tel: 0300 025 5039
Email: stats.healthinfo@gov.wales

Media
Tel: 0300 025 8099
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