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New figures show the Welsh Ambulance Service on target for patients in most need again

This press release was published under the 2011 - 2016 Welsh government

The standard emergency ambulance response to the most acutely ill patients was five minutes and 30 seconds during November, new figures published today show.
Wednesday 30 December 2015

New statistics for November 2015, the second month of a year-long pilot to test changes to the way the Welsh Ambulance Service responds to patients, show that 70.8% red calls were responded to within eight minutes.

The expectation is that at least 65% of responses to the most life-threatening emergencies – known as red calls - should arrive within eight minutes.

The new figures for November also show:

  • More than a third of ‘red’ patients received a response within just four minutes;
  • There were an average of 1,223 emergency calls per day;
  • All health board areas, with the exception of Hywel Dda University Health Board area, achieved at least 70% within eight minutes.

Deputy Health Minister Vaughan Gething said:

“I’m pleased to see the Welsh Ambulance Service is achieving the new response time target and helping to deliver excellent patient outcomes, as the pilot continues.

“These figures reveal the demands placed on the ambulance clinicians, clinical contact centres and hard-working first responder volunteers who work tirelessly to save people in life-threatening situations.

“The new system is helping to ensure people with an immediately life-threatening condition receive a response within eight minutes – this is helping people to get the right care, in the right place, at the right time.

“I recognise that more needs to be done in some areas and I expect the service to build on these early results and continue to improve to ensure people who need the life-saving skills of ambulance clinicians do so in the quickest time possible and get the best possible outcomes.”



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Health and social services 30 December 2015 Healthier Wales Mid Wales North Wales South East Wales South West Wales

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