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Make a complaint

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How to complain to the Welsh Government.

To make a complaint:

use the online complaints form


phone 03000 251378


download the form and send to:

Complaints Advice Team
Welsh Government
Cathays Park
CF10 3NQ


Make a complaint about an NHS Wales service.

Document Download

Microsoft Word document
Complaints form (File size: 24KB)
Adobe PDF document
Customer complaints policy (File size: 322KB)